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Legal & Compliance

Shipping & Delivery Policy 🚚

How long it takes, where we deliver, and what charges apply.

We deliver pan-India through trusted logistics partners. All orders are dispatched from our Faridabad, Haryana warehouse.

1. Delivery Coverage

  • Pan-India delivery to 26,000+ pincodes
  • Remote pincodes may take longer (covered below)
  • International orders: currently not available — coming soon

2. Delivery Timeline

  • Metro cities: 2–4 business days
  • Tier 2 / 3 cities: 4–6 business days
  • Rural / remote pincodes: 6–9 business days
  • Dispatch happens within 24 hours of order confirmation (working days)

3. Shipping Charges

  • Free shipping on orders above ₹999
  • Orders below ₹999 — flat ₹49 shipping fee
  • Heavy bulk orders may carry additional logistic charges, shown clearly at checkout

4. Order Tracking

Once shipped, you'll receive a tracking link via SMS and email. You can also track your order anytime at Track Order using your Order ID and phone number.

5. Delayed or Missing Deliveries

  • Delivery may be delayed during festivals, monsoon, or unforeseen logistics disruptions
  • If your order is delayed beyond 12 business days, please contact our helpline for assistance
  • Lost in transit cases are fully covered — we ship a free replacement after the courier investigation

6. Address Changes

Delivery address can be changed only before dispatch. Please contact us immediately via WhatsApp or call after placing the order.

7. Contact for Shipping Queries

Last updated: 2 June 2026